GenAI Today News
VoIP Provider Zadarma Integrates Three AI Voice Agents into its PBX Platform
London-based VoIP provider Zadarma integrated three AI-powered voice assistants …
6/11/2025
The Future of CX: Mosaicx Unveils AI-Native Engage Platform
Mosaicx has launched Engage, its next-gen AI-native CX platform to drive improve…
6/6/2025
Class Action Lawsuit Against Dialpad Could Redefine Consent Standards in AI-Powered Communications
Dialpad is facing a class action lawsuit in California for allegedly eavesdroppi…
5/6/2025
Building Personalized AI Agents
It's tempting to build an AI Agent that can do everything, but that's a recipe f…
4/4/2025
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VoIP Provider Zadarma Integrates Three AI Voice Agents into its PBX Platform
London-based VoIP provider Zadarma integrated three AI-powered voice assistants directly into its PBX platform, a first in Europe, according to the company.
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The Future of CX: Mosaicx Unveils AI-Native Engage Platform
Mosaicx has launched Engage, its next-gen AI-native CX platform to drive improvements in customer engagement and experiences.
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Jabra Reviving Human Focus Amid AI Revolution in Customer Experience
Jabra looks to redefine how customer service teams make good on the promise of quality CX by combining the "what" of customer conversations, with "how."
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When AI Ambitions are Dictated by Cloud Matters
How are increasing AI workloads changing what we know about and how we design cloud architectures?
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Rising AI-Driven Infrastructure Costs Expose Critical Weaknesses: NVMe SSDs & CXL Modules Redefine Scalability
AI workloads are too demanding for their existing IT architecture. GPUs remain under-utilized, not because of faulty hardware, but because data can't move fast enough.
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Class Action Lawsuit Against Dialpad Could Redefine Consent Standards in AI-Powered Communications
Dialpad is facing a class action lawsuit in California for allegedly eavesdropping on phone calls made by consumers to businesses using AI-powered communications platform.
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Building Personalized AI Agents
It's tempting to build an AI Agent that can do everything, but that's a recipe for a diluted and, ultimately, less effective generic workflow.
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Salad Redefines AI Transcription with Unmatched Accuracy and Ultra-Low Pricing
Salad looks to upend the AI transcription market with its low-cost, highly accurate artificial intelligence-driven Salad Transcription API.
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The Human-AI Partnership: Elevating Customer Service Without Losing the Personal Touch
How businesses can leverage AI to improve customer experiences without losing the human touch of customer interactions.
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Boomi AI Studio Launched to Centralize Control and Governance of Enterprise AI Agents
Boomi AI Studio allows businesses to harness the power of AI-driven automation by delivering the necessary oversight and guardrails to enable scaling with confidence.
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IBM Strengthens GenAI Portfolio with DataStax Acquisition
Bolstering its Generative AI portfolio, IBM announced its plan to acquire AI and data solutions provider DataStax.
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Nova-3 by Deepgram Sets New Standard in Enterprise Voice AI
Deepgram recently revealed Nova-3, its most advanced speech-to-text, or STT, model yet, setting a new benchmark for transcription accuracy in challenging audio environments.
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AI's Ethical Crossroads Discussed at Generative AI Expo 2025
At a recent panel discussion on ethical AI at Generative AI Expo 2025, part of the #TECHSUPERSHOW, industry experts weighed in on what responsible AI should look like and the challenges in making it a reality.
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Generative AI Expo 2025 Explores the Importance of Soft Skills and How Technology Can Augment the Human Connection
At Generative AI Expo 2025 (which wraps up later this evening; Thursday, February 13 at the Broward County Convention Center in Fort Lauderdale, Florida), dozens of incredible speakers have taken the stage to deliver super-worthwhile presentations. O…
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