GenAi Today News
VoIP Provider Zadarma Integrates Three AI Voice Agents into its PBX Platform
London-based VoIP provider Zadarma integrated three AI-powered voice assistants directly into its PBX platform, a first in Europe, according to the co…
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The Future of CX: Mosaicx Unveils AI-Native Engage Platform
Mosaicx has launched Engage, its next-gen AI-native CX platform to drive improvements in customer engagement and experiences.
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Jabra Reviving Human Focus Amid AI Revolution in Customer Experience
Jabra looks to redefine how customer service teams make good on the promise of quality CX by combining the "what" of customer conversations, with "how…
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When AI Ambitions are Dictated by Cloud Matters
How are increasing AI workloads changing what we know about and how we design cloud architectures?
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Rising AI-Driven Infrastructure Costs Expose Critical Weaknesses: NVMe SSDs & CXL Modules Redefine Scalability
AI workloads are too demanding for their existing IT architecture. GPUs remain under-utilized, not because of faulty hardware, but because data can't …
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Class Action Lawsuit Against Dialpad Could Redefine Consent Standards in AI-Powered Communications
Dialpad is facing a class action lawsuit in California for allegedly eavesdropping on phone calls made by consumers to businesses using AI-powered com…
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Building Personalized AI Agents
It's tempting to build an AI Agent that can do everything, but that's a recipe for a diluted and, ultimately, less effective generic workflow.
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Salad Redefines AI Transcription with Unmatched Accuracy and Ultra-Low Pricing
Salad looks to upend the AI transcription market with its low-cost, highly accurate artificial intelligence-driven Salad Transcription API.
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The Human-AI Partnership: Elevating Customer Service Without Losing the Personal Touch
How businesses can leverage AI to improve customer experiences without losing the human touch of customer interactions.
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Boomi AI Studio Launched to Centralize Control and Governance of Enterprise AI Agents
Boomi AI Studio allows businesses to harness the power of AI-driven automation by delivering the necessary oversight and guardrails to enable scaling …
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IBM Strengthens GenAI Portfolio with DataStax Acquisition
Bolstering its Generative AI portfolio, IBM announced its plan to acquire AI and data solutions provider DataStax.
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Nova-3 by Deepgram Sets New Standard in Enterprise Voice AI
Deepgram recently revealed Nova-3, its most advanced speech-to-text, or STT, model yet, setting a new benchmark for transcription accuracy in challeng…
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AI's Ethical Crossroads Discussed at Generative AI Expo 2025
At a recent panel discussion on ethical AI at Generative AI Expo 2025, part of the #TECHSUPERSHOW, industry experts weighed in on what responsible AI …
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Generative AI Expo 2025 Explores the Importance of Soft Skills and How Technology Can Augment the Human Connection
At Generative AI Expo 2025 (which wraps up later this evening; Thursday, February 13 at the Broward County Convention Center in Fort Lauderdale, Flori…
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Generative AI Expo 2025 Panel Talks Copilots in Enterprise Operations
A panel session at Generative AI Expo 2025, part of the #TECHSUPERSHOW, explored the role of generative AI as a Copilot in various enterprise function…
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Having a Hard Time with Soft Skills? Learn How Technology Can Help at Generative AI Expo 2025
At Generative AI Expo 2025 (which will be taking place tomorrow, February 11 through Thursday, February 13 at the Broward County Convention Center in …
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Drive Business Transformation with Agentic AI at Generative AI Expo 2025
Attendees will hear insights on how businesses are deploying these autonomous systems, the challenges they face and best practices for navigating the …
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Learn How to Roll Out Voice Agents in 2025 for Customer Support at Generative AI Expo 2025
At Generative AI Expo 2025, learn how to roll out a voice agent that just works efficiently, affordably and in a way that makes life easier for both c…
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It's a Bird, It's a Plane, It's SuperOps: AI-Powered Platform for Business Optimization Successfully Raises $25M in Series C Funding
SuperOps, with its AI-powered tools and productivity-boosting platform for MSPs and IT teams, this week announced having raised $25 million in Series …
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Fireflies.ai Signs on as a Gold Sponsor for Generative AI Expo 2025, part of the #TECHSUPERSHOW
TMC today announced that Fireflies.ai has signed on as a Gold sponsor for Generative AI Expo. This is part of the #TECHSUPERSHOW that's being held fro…
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