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IgniteTech Delivers on AI Commitment by Integrating AI Across 12 Products

By Greg Tavarez

In 2023, IgniteTech, an enterprise software company known as "Where Software Goes to Thrive,” announced a major initiative to add AI capabilities to its entire product line. This follows the success of Jive CoPilot, an AI assistant launched for its Jive platform. The “CoPilot” component was expected to enhance functionality and user experience across all IgniteTech products, from data analysis to communication.

Now, delivering on its commitment to enhancing its software solutions with AI solutions, IgniteTech recently created and shipped its AI CoPilot technology into 12 of its leading products: Jive Software, Gensym, DNN, AnswerHub, Computron, GoMembers, Infobright, Knova, MyAlerts, ObjectStore, OneSCM and Tradebeam.

In its announcement, IgniteTech provided examples of its AI innovation, so let’s look at those.

Jive AI delivers fast and efficient access to information within the Jive platform. It uses advanced search, Q&A and summarization tools to unlock the needle of information a user is looking for within the haystack of the vast repository of documents and messages in their Jive instance.

Gensym AI augments development within Gensym's real-time control automation software. This includes code and icon generators, plus documentation chatbots. The reason? To enable non-Gensym users to create new code without years of knowledge.

DNN AI supercharges content creation on DNN’s renowned web content management platforms. Dynamic content generation adapts to audience needs and the automatic translation of content to support multiple languages — a key requirement of many websites.

AnswerHub AI transforms community knowledge into actionable insights. Its AI-powered search and dynamic answer generation streamline problem-solving and boost user engagement.

“This rollout is a defining moment in enterprise software powered by our journey of transforming our team into an AI-first workforce,” said Eric Vaughan, CEO of IgniteTech. “By embedding our AI CoPilot capabilities into a wide range of our core products, we’re fulfilling our promise to put AI at the heart of our customers’ success, empowering our customers to solve their business challenges through the promise of AI.”

Vaughan continued saying, “IgniteTech’s team designed, built and shipped a dozen AI enhancements, setting the pace for the rest of the industry to follow. Much more to come from us.”

Vaughan is right. Companies typically deliver only one or two incremental releases. (There is, of course, nothing wrong with that.) However, IgniteTech is moving faster by rapidly equipping all its software with AI tools and training its employees in AI use, meaning more helpful AI features are coming soon to IgniteTech products.




Edited by Alex Passett
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