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VoIP Provider Zadarma Integrates Three AI Voice Agents into its PBX Platform
London-based VoIP provider Zadarma integrated three AI-powered voice assistants directly into its PBX platform, a first in Europe, according to the co…
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The Future of CX: Mosaicx Unveils AI-Native Engage Platform
Mosaicx has launched Engage, its next-gen AI-native CX platform to drive improvements in customer engagement and experiences.
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Jabra Reviving Human Focus Amid AI Revolution in Customer Experience
Jabra looks to redefine how customer service teams make good on the promise of quality CX by combining the "what" of customer conversations, with "how…
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When AI Ambitions are Dictated by Cloud Matters
How are increasing AI workloads changing what we know about and how we design cloud architectures?
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Rising AI-Driven Infrastructure Costs Expose Critical Weaknesses: NVMe SSDs & CXL Modules Redefine Scalability
AI workloads are too demanding for their existing IT architecture. GPUs remain under-utilized, not because of faulty hardware, but because data can't …
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