Let’s talk about Kore.ai, renowned provider of advanced artificial intelligence solutions. With more than a decade’s worth of experience in partnering with businesses to achieve great value from safe and responsibly harnessed AI, Kore.ai gives business leaders the platform (plus the accompanying no-code tools necessary) to – putting this as simply as it gets – “doing AI right.”
As we know, generative AI delivers scaled output that can lead to increases in operational efficiency and productivity (while boosting the expansiveness of resources teams have at their fingertips). In addition to the company’s GenAI application platform and products like its Experience Optimization (XO) platform, GALE and Search AI, Kore.ai takes an agnostic approach to data, cloud, and AI models to make accessible true “AI freedom of choice.” Already trusted by 200+ partners and 400+ Fortune 2000 organizations, Kore.ai is all about investing in next-gen AI that empowers people to navigate their respective AI strategies with greater senses of confidence and accuracy, alike.
Additionally, Kore.ai is a Platinum sponsor of Generative AI Expo 2025, which will be taking place from February 11-13, 2025, in Fort Lauderdale, Florida. Having attended this year’s myself, I can confirm that Generative AI Expo is a exciting hub of thought leaders that care very much about the responsible evolution of GenAI. Part of the #TECHSUPERSHOW experience, Generative AI Expo 2025 will feature in-depth conversations focused on the cross-industry potential for GenAI applications and how businesses can use it to improve operations, enhance customer experiences and create new growth opportunities.
And earlier this week, Kore.ai announced XO Express. Here’s a great sum-up statement from the official announcement:
“With the new XO Express approach, Kore.ai provides a simplified and approachable way for non-technical users in smaller businesses to leverage the full power of XO Automation for creating AI chatbots and deploying a highly affordable contact center through XO Contact Center AI.”
Couldn’t have said it better, myself.
With XO Express, small and mid-sized enterprises (SMEs) tap into advanced conversational capabilities to drive better all-around digital experiences (in addition to increasing cost-saving opportunities, accelerating growth, and more). With the XO Express suite’s easy-to-use tools, businesses can:
- Leverage XO Express AI Automation to deploy AI chatbots for any function across customer lifecycles in marketing, sales, and support
- Establish consistent branding experiences without micromanaging AI chatbots from a multitude of vendors
- Build a contact center (via XO Contact Center AI Express) to better manage inbound voice calls and web chat
“As an established enterprise tech market leader, Kore.ai is excited to bring advanced AI technology closer to smaller businesses and organizations,” stated Kore.ai founder and CEO Raj Koneru. “ChatGPT and GenAI have shown the art of the possible and created excitement everywhere. XO Express turns the experience of building an AI Chatbot into an intuitive and fun-filled one, free of jargon. You don't need to be an expert or understand the intricacies of conversational AI. Anyone with a business idea can access the XO platform to build AI chatbots and create an affordable contact center. It allows smaller businesses the freedom to explore, innovate, and scale amid technological changes and rising customer expectations cost-effectively.”
For those interested, read another Kore.ai-centric story like this – written by GenAI Today’s Greg Tavarez – by clicking here.
Edited by
Greg Tavarez
