Fisent Technologies – already partnered with the likes of Microsoft, Dow Jones, and Quavo – built upon another existing partnership earlier this week.
A quick question, first:
What’s Fisent all about?
Well, Fisent Technologies leverages 40+ years of experience in technology and financial services to deliver measurably impactful, AI-enabled solutions for its clients. Using GenAI to automate business processes, Fisent’s M.O. is to free up time for teams so they can focus on higher priorities, operations-wise.
Take Fisent’s BizAI. In the hands of forward-thinking teams, BizAI enables end-to-end automation of repetitive tasks (i.e. especially those that currently require human interpretation and/or intervention). Naturally, reducing manual workloads dramatically increases back-office efficiencies. Having enabled many Fortune 1000 enterprises to capture the value of GenAI, BizAI drives time-savings and accuracy through, quote, “the orchestration of several complex technologies, published research and proprietary techniques.” This means Fisent is impressing trust in its solution; reliance on BizAI is safe, as it’s also a “Zero Knowledge” service – there’s no persistence of your data or documents outside the application environment.
For example, let’s say a Fisent client has customers submitting reimbursement receipts to an airline following a series of flight cancellations. Rather than have someone manually process that whole kit and caboodle, BizAI can intelligently interpret those receipts and categorize expenses, discerning the best-possible resolution and save employees’ time without compromising their data privacy.
So, back to what’s mentioned in this article’s introduction:
Fisent and Pegasystems (Pega, for short) have been working together for upwards of four years. Pega’s low-code platform for AI-powered decisioning and workflow automation supports organizations streamline their operations with its made-to-measure Pega architecture. BizAI provides value to Pega Infinity clients (read more on that here), in addition to new clients that need to unify other back-office processes with aid from GenAI. By all accounts, it seems to be a win-win type of partnership they’ve got going on.
In that vein, Fisent announced on Tuesday that it officially secured new funding from a number of strategic investors, one of which was – you guessed it – Pega.
“It is a tremendous endorsement to have partners like Pega support the rapid adoption of our BizAI solution,” said Adrian Murray, founder and CEO of Fisent. “Their investment further supports our technology and provides us with the resources to meet the enthusiastic market demand we are already experiencing across multiple industries and use cases.”
“As a company deeply committed to innovation – particularly in the generative AI space – it was a natural fit for Pega to work with Fisent and support their intelligent solutions that increase back-office efficiencies and help organizations achieve business goals,” added Jason Masciarelli, Vice President of Launchpad GTM & Ventures at Pega. “We look forward to seeing how Fisent will continue to innovate and help clients on their digital transformation journeys.”
Edited by
Alex Passett
