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Learn How to Roll Out Voice Agents in 2025 for Customer Support at Generative AI Expo 2025

By Greg Tavarez

For years, voice agents have been stuck in the uncanny valley of being either too robotic to feel human or too expensive to make sense. But 2025 is different. Advances in generative AI, natural language processing (NLP) and real-time speech synthesis have transformed voice agents from frustrating chatbots to actual problem solvers.

Customers no longer tolerate long hold times or clunky IVR menus. They expect fast, frictionless and human-like interactions. Yet, for all the progress, many companies still struggle with implementation.

Sure, getting the technology right is a big challenge but so is integrating the technology seamlessly into existing workflows, making it cost-effective and ensuring it actually improves the customer experience rather than becoming another headache.

The truth is, most businesses don’t need a futuristic, all-knowing AI assistant. They need a voice agent that just works efficiently, affordably and in a way that makes life easier for both customers and support teams.

That’s exactly what "How to Build and Roll-out Voice Agents in 2025 for Customer Support" at Generative AI Expo 2025 (taking place February 11-13 at the Broward County Convention Center in Fort Lauderdale, Florida) will tackle.

On Tuesday, February 11, from 12:00-12:25 PM, this session will break down how to move from strategy to execution. Whether attendees are starting from scratch or refining an existing deployment, they will walk away with clear, actionable steps to implement voice agents that actually work. This is a chance to cut through the hype and get real about what it takes to build AI-powered voice support in 2025.

Also at Generative AI Expo 2025, browse the exhibit hall and be part of the discussion about the latest trends and developments in the GenAI space. Generative AI Expo discusses the evolution of GenAI and feature conversations focused on the potential for GenAI across industries and how the technology is already being used to create new opportunities for businesses to improve operations, enhance customer experiences, and create new growth opportunities.

Register today.




Edited by Alex Passett
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