GENAI Today Contributor

Tracey E. Schelmetic

By Tracey E. Schelmetic

TMC

Tracey E. Schelmetic is a TMCnet contributing editor.

Latest Articles

AI Cloud Contact Center Company UJET Announces Latest Round of Funding 10/03/2024

Google Cloud Expands Partnership with Snap Inc. 10/01/2024

Adobe Adds Features Designed to Help Analyze Success of AI-Generated Content 09/19/2024

GenAI Customer Support Experts at DevRev Announce $100.8M in New Funding 08/22/2024

PolyAI Collaborates with AWS as its Preferred Cloud Provider 08/15/2024

Saarthee Launches Tool for AI-Based Contact Center Agent Training Simulations 08/13/2024

Easy on Hold Introduces GenAI-Driven Voice Prompts for IVR and Auto-Attendant 08/05/2024

New Report Finds Optimistic CMO Attitudes to GenAI 07/17/2024

New Research Study Reveals Trends in GenAI Technology Investment 07/16/2024

InMoment Introduces AI Studio to Complement its Experience Improvement Platform 07/16/2024

Coveo Finds Positive Employee Attitudes Toward GenAI 07/08/2024

InMoment Adds GenAI To Its Conversational Intelligence Solution 07/03/2024

Backstroke Aims to Create GenAI Marketing Personalization Opportunities 07/01/2024

Talkdesk Adds New GenAI Capabilities to Talkdesk Retail Experience Cloud 06/24/2024

Observe.AI Debuts Updates to its Conversational Intelligence Platform 06/13/2024

Microsoft Introduces GenAI-First Dynamics 365 Contact Center Solution 06/10/2024

Pearson Study Finds GenAI Can Save UK Workers 19 Million Hours Per Week 05/31/2024

Accessing Intelligence: New Study Examines Effective Use of GenAI 05/31/2024

Genesys Announces AI-Driven Enhancements to Genesys Cloud 05/21/2024

Forethought Quantifies the Benefits of Using AI Trained on a Company's Data 05/17/2024

Sprinklr Launches Digital Twin Technology for Deploying AI Applications 05/09/2024

IntelePeer Integrates with Microsoft Azure OpenAI Service for Improved Automation 04/24/2024

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